---
title: Itinerary Online Booking
description: Learn how your customers can purchase itineraries when the Online Booking mode is enabled.
---

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1. [TripCreator Help Articles](https://articles.tripcreator.com/en?hsLang=en)
2. [Online Booking](https://articles.tripcreator.com/en/online-booking?hsLang=en)

# Itinerary Online Booking

## Learn how your customers can purchase itineraries when the Online Booking mode is enabled.

### ☝️ See this video to learn how to set up your payment gateway in TripCreator and understand how the full online booking flow works from setup to completed booking.

<iframe width="256" height="144.64" src="https://www.youtube.com/embed/eC5z3f9uezY?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen title="TripCreator Payment Gateway Setup Guide | Connect Stripe &amp; Enable Online Bookings" style="position: absolute; top: 0px; left: 0px; width: 100%; height: 100%; border: none;"></iframe>

 

### **What the Customer Sees**

When you send an itinerary with **Online Booking mode enabled**, the customer will see a **Proceed to Booking** button in the **Overview** tab.

[![Screenshot 2025-06-13 at 13.58.04](https://articles.tripcreator.com/hs-fs/hubfs/Screenshot%202025-06-13%20at%2013.58.04.png?width=670&height=337&name=Screenshot%202025-06-13%20at%2013.58.04.png)](https://tripcreator-1f2f950c7e13.intercom-attachments-1.com/i/o/134865293/dcf8eb8181779de5fe03efd6/Screenshot-202019-05-15-20at-2014.34.53.png?expires=1620554400&signature=bb2aaf9202da7d422dae73ee3e8893710fde35200f46e989230eda3a42ecbcc8)

### **Checkout Process**

If the customer proceeds to book, they will:

1. Enter their contact information
2. Select a payment method
3. Receive an invoice upon successful payment

> **☝️ Note:** If the customer’s details are already saved in your TripCreator CRM and the itinerary has been assigned to them, their contact info will be pre-filled at checkout to speed up the process.

### **After Booking**

Once payment is complete:

- The customer receives an automatic confirmation email with the invoice attached.
- The itinerary owner is notified via email about the completed booking.

### **Next Steps for You**

If your products are not automatically bookable (i.e., not connected to external marketplaces or reservation systems):

- Use the [**TripCreator Operations system**](https://articles.tripcreator.com/en/operations-system-manage-products?hsLang=en) to confirm bookings with suppliers.
- Generate and automatically add [**vouchers**](https://articles.tripcreator.com/en/operations-system-generate-vouchers?hsLang=en) to itineraries as needed.

- [Getting started](https://articles.tripcreator.com/en/getting-started?hsLang=en)
- [General](https://articles.tripcreator.com/en/general?hsLang=en#main-content)

    - [Itinerary Distribution](https://articles.tripcreator.com/en/general?hsLang=en#itinerary-distribution)
    - [Automation and Sales Tools](https://articles.tripcreator.com/en/general?hsLang=en#automation-and-sales-tools)
- [Integrations](https://articles.tripcreator.com/en/integrations?hsLang=en)
- [Settings](https://articles.tripcreator.com/en/settings?hsLang=en)
- [Account](https://articles.tripcreator.com/en/account?hsLang=en)
- [Itinerary building](https://articles.tripcreator.com/en/itinerary-building?hsLang=en)
- [Instructions for Agents (B2B Agent Portal)](https://articles.tripcreator.com/en/instructions-for-agents-b2b-agent-portal?hsLang=en)
- [Online Booking](https://articles.tripcreator.com/en/online-booking?hsLang=en)
- [Product Inventory](https://articles.tripcreator.com/en/product-inventory?hsLang=en)
- [Costing](https://articles.tripcreator.com/en/costing?hsLang=en)
- [Operations system](https://articles.tripcreator.com/en/operations-system?hsLang=en)
- [Subscription](https://articles.tripcreator.com/en/subscription?hsLang=en)
- [Itinerary Distribution](https://articles.tripcreator.com/en/itinerary-distribution?hsLang=en)
- [Dashboard](https://articles.tripcreator.com/en/dashboard?hsLang=en)
- [CRM](https://articles.tripcreator.com/en/crm?hsLang=en)
- [Invoices](https://articles.tripcreator.com/en/invoices?hsLang=en)
- [B2B Agent Portal](https://articles.tripcreator.com/en/b2b-agent-portal?hsLang=en)
- [Common Problems & Solutions](https://articles.tripcreator.com/en/common-problems-solutions?hsLang=en)

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