Why doesn’t my voucher logo show?

1. Problem

“My logo isn’t appearing on the voucher.”

2. Why might this happen

The voucher logo is automatically linked to the logo set in your itinerary appearance template. If a logo isn’t applied there, it won’t display on vouchers.

3. Step-by-step solution

• Open Itinerary Settings and check which appearance template is applied.

• Go to Settings > General Settings > Appearances and open the selected appearance.

• Under the Title, check if a logo is added in the Logo section.

• If no logo is present, click + Add logo and upload the one you’d like to display on itineraries using this appearance.

• Scroll down and click Save to confirm your changes.

5. Related links

To learn more about vouchers, see this article: Operations System: Generate Vouchers