--- title: "Operations System: Manage Itinerary Bookings" description: Learn how to manage product bookings, send email requests to suppliers, or manually update booking statuses. --- [Skip to content](https://articles.tripcreator.com/en/operations-system-manage-products#main-content) English Show submenu for translations ![TripCreator\_logo\_on\_white.png\]](https://articles.tripcreator.com/hs-fs/hubfs/TripCreator_logo_on_white.png?height=40&name=TripCreator_logo_on_white.png) - Home - Products - Pricing - Blog - Company Open main navigation Close main navigation - Home - Products - Pricing - Blog - Company - English Show submenu for translations - Go to tripcreator.com Go to tripcreator.com How can we help you? - There are no suggestions because the search field is empty. 1. [TripCreator Help Articles](https://articles.tripcreator.com/en?hsLang=en) 2. [Operations system](https://articles.tripcreator.com/en/operations-system?hsLang=en) # Operations System: Manage Itinerary Bookings ## Learn how to manage product bookings, send email requests to suppliers, or manually update booking statuses. ### **1. Getting Started: Filter Products to Manage** Access the **Operations system** from the left-hand menu or directly within an itinerary. In the **Products** tab, use the filters in the top row to locate the products you want to manage. You can filter by: - Itinerary (search by title or TC-number) - Customer name - Supplier name - Travel dates - Booking request type - Booking request status - Product type (e.g., category) - Other (e.g., bookings with notes or passenger lists) [![](https://articles.tripcreator.com/hs-fs/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio4214148996b03748b3fa7161ed63be04efilter+products+(1)-4.gif?width=688&height=387&name=downloads.intercomcdn.comio4214148996b03748b3fa7161ed63be04efilter+products+(1)-4.gif)](https://downloads.intercomcdn.com/i/o/421414899/6b03748b3fa7161ed63be04e/filter+products+%281%29.gif) ### **2. Select Products to Manage Bookings or Send Requests** After applying filters, select the product you want to manage by checking the box on the left side of the product row. *☝️* **Note:**To send supplier emails, make sure a supplier is assigned to the product. ### **3\. Send an Email Request to a Supplier** To send a **booking, allotment**, or other request to a supplier: 1. Click the **Request** button at the bottom of the page. 2. Complete the email template: - Select your company’s **terms and conditions** - If required, include the participant list by clicking on the toggle **Include participants and allocation** - Enter a custom message (optional) 3. The assigned supplier will receive the email and respond via a linked landing page. 📌 To understand how this works from the supplier’s side, check out: [Operation Requests: Supplier Steps and Actions.](https://articles.tripcreator.com/en/operation-requests-supplier-view-and-actions?hsLang=en) 4. Their response (Confirmed, Declined, etc.), message, and details will be automatically logged in the Operations system. [![](https://articles.tripcreator.com/hs-fs/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio421416183ab4dc858d7f643156de9309fassign+supplier-4.gif?width=688&height=387&name=downloads.intercomcdn.comio421416183ab4dc858d7f643156de9309fassign+supplier-4.gif)](https://downloads.intercomcdn.com/i/o/421416183/ab4dc858d7f643156de9309f/assign+supplier.gif) ### **4. Manually Change a Booking Status** If a booking was handled outside of TripCreator, you can manually update its status. 1. Select the product 2. Use the **Change Requested** and **Change Status** buttons at the bottom of the page This manual method helps keep your system up to date when external confirmations occur. [![](https://articles.tripcreator.com/hs-fs/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio421416266704d91f1a6551989f41e87casend+request-4.gif?width=688&height=387&name=downloads.intercomcdn.comio421416266704d91f1a6551989f41e87casend+request-4.gif)](https://downloads.intercomcdn.com/i/o/421416266/704d91f1a6551989f41e87ca/send+request.gif) - [Getting started](https://articles.tripcreator.com/en/getting-started?hsLang=en) - [General](https://articles.tripcreator.com/en/general?hsLang=en#main-content) - [Itinerary Distribution](https://articles.tripcreator.com/en/general?hsLang=en#itinerary-distribution) - [Automation and Sales Tools](https://articles.tripcreator.com/en/general?hsLang=en#automation-and-sales-tools) - [Integrations](https://articles.tripcreator.com/en/integrations?hsLang=en) - [Settings](https://articles.tripcreator.com/en/settings?hsLang=en) - [Account](https://articles.tripcreator.com/en/account?hsLang=en) - [Itinerary building](https://articles.tripcreator.com/en/itinerary-building?hsLang=en) - [Instructions for Agents (B2B Agent Portal)](https://articles.tripcreator.com/en/instructions-for-agents-b2b-agent-portal?hsLang=en) - [Online Booking](https://articles.tripcreator.com/en/online-booking?hsLang=en) - [Product Inventory](https://articles.tripcreator.com/en/product-inventory?hsLang=en) - [Costing](https://articles.tripcreator.com/en/costing?hsLang=en) - [Operations system](https://articles.tripcreator.com/en/operations-system?hsLang=en) - [Subscription](https://articles.tripcreator.com/en/subscription?hsLang=en) - [Itinerary Distribution](https://articles.tripcreator.com/en/itinerary-distribution?hsLang=en) - [Dashboard](https://articles.tripcreator.com/en/dashboard?hsLang=en) - [CRM](https://articles.tripcreator.com/en/crm?hsLang=en) - [Invoices](https://articles.tripcreator.com/en/invoices?hsLang=en) - [B2B Agent Portal](https://articles.tripcreator.com/en/b2b-agent-portal?hsLang=en) - [Common Problems & Solutions](https://articles.tripcreator.com/en/common-problems-solutions?hsLang=en) - Home - Products - Pricing - Blog - Company # TripCreator tripcreator.com Help Center Copyright © 2026, TripCreator